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Monitoring Service

24*seven*365 SLA driven monitoring by dedicated team

Supaana Solution can monitor your infrastructure by adjusting existing monitoring tools or implementing lasted monitoring tools. We have specialization in all leading monitoring tools and our response time to incidents is less than 10 minutes. No matter, what kind of hardware or applications are in your environment, our monitoring covers all layer of infrastructure Network, servers, storage, applications, database, OS on one platform. Our monitoring solutions are custom made. We deploy right monitoring tools to monitor your infrastructure, to get you in-depth information on the health of your infrastructure.

Alerting and reporting configured in such a way that you are on top of situation, can avoid major down times by controlling small incidents in advance.

With Monitoring service, we offer

  • Right tools to monitor and support your mission critical infrastructure.
  • 24*seven*365 SLA driven monitoring through dedicated NOC.
  • Experienced support staff.
  • Quick incident response time.
  • L1 L2 L3 support as per incident
  • Time bound incident updates to customers
  • Comprehensive/first cause reports on every incident.
  • Industry standard service delivery and assurance process.

Your Benefits:

  • Your team can work on core projects.
  • Reduced monitoring cost almost one-third of your in-house monitoring.
  • Our Monitoring tools do not require yearly maintenance cost.
  • 100% scalable deployments. Add new devices as per your need.
  • Zero lock in. Walk out if you are not happy with our service.
  • Pay as you go model. You can start as low as few devices or applications.

Add On services:

  • System administration
  • Change management
  • Patch management
  • Hardware vendor coordination
  • ISP coordination