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Application & Product Support

Supaana Solutions Technical Support teams support, maintain, and enhance your product or platform to enhance the end customer experience that is critical for your business and end clients. As an experienced Technical Support partner, we will work with you to establish well-defined process strategies that support your business objectives. Our stringent quality monitoring process and effective incident response models ensure predictable service levels and cost advantage.

Our Application and product support include:

Application support

  • Change management
  • Configuration management
  • Application deployment
  • Performance management
  • Application monitoring
  • Application maintenance

Product support

  • Performance management
  • User and feature support
  • Product usability training or demo
  • Product Deployment as per customer needs

Technical helpdesk

  • Technical service desk support
  • User training and assistance